W88 Info Terms & Conditions – Malaysia Platform Terms of Use

Welcome to W88 Info. This platform is operated to provide Sports Betting and online casino gaming services to users in Malaysia. These Terms and Conditions constitute a legally binding agreement between you as the user and W88 Info as the platform operator.

By accessing the website w88info.click, creating an account, making a deposit, or using any feature on the platform W88 Info, you automatically agree to comply with all terms and conditions set out in this document, including our Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

These terms apply to all types of platform usage W88 Info — whether via a web browser on a computer, smartphone, or any other device. Should there be any conflict between another language version of these terms and the Malay version, the Malay version shall prevail for users in Malaysia.

To register for and use the services W88 Info, you must meet all of the following eligibility criteria:

• At least 18 years old at the time of registration. W88 Info takes the protection of minors from gambling very seriously.
• Residing in or accessing the platform from a region that does not restrict online betting services.
• Not appearing on any self-exclusion list from a recognised responsible gaming programme.
• Have the legal capacity to enter into a binding agreement.
• Using the platform for personal entertainment purposes only — not on behalf of third parties.

W88 Info reserves the right to request proof of age and identity verification at any time. Should any member be found not to meet these eligibility requirements, their account will be closed immediately and any outstanding balances or winnings may be forfeited subject to an internal investigation.

Each individual is only permitted to hold one active account at W88 Info. Holding multiple accounts under the same individual — whether using different names, email addresses, phone numbers, or devices — is strictly prohibited and may result in the closure of all related accounts and the forfeiture of all bonuses and winnings.

During registration, you are required to provide truthful, accurate, and complete information, including:

• Full name as stated on your Malaysian identity card (MyKad)
• Accurate date of birth
• An active email address that you own
• An active Malaysian phone number
• Malaysian bank account number for withdrawal purposes

You are solely responsible for keeping your account password confidential W88 Info yours. Do not share your login credentials with anyone, including family members. W88 Info will never ask for your password via email, SMS, or chat — any such request is a phishing attempt and should be reported to us immediately.

W88 Info accepts deposits via a variety of local Malaysian digital payment methods. All deposits must come from a payment method registered in the account holder's own name — deposits made on behalf of another person are not permitted.

W88 Info reserves the right to request proof of payment method ownership if there is any doubt regarding the legitimacy of a transaction. Failed or cancelled deposits resulting from incorrect information provided by the member are solely the member's responsibility. If a deposit has not reflected in your account within 30 minutes, please contact our support team immediately with proof of the transaction.

Withdrawal of winnings at W88 Info processed to your Malaysian bank account within 15 minutes during normal operating hours. The minimum withdrawal amount is RM50 and the maximum daily withdrawal limit is RM50,000 per account, subject to verification. VIP players may be eligible for higher withdrawal limits.

Withdrawal conditions that all members must comply with W88 Info:

• The account must have completed full identity verification (KYC) before the first withdrawal can be processed.
• Withdrawals may only be made to a bank account registered in the same name as the W88 Info account.
• Any bonus received must meet the stipulated rollover requirement before any associated winnings can be withdrawn.
• W88 Info reserves the right to request additional supporting documents such as a copy of your ID and bank statement for withdrawals exceeding RM10,000.
• Withdrawal requests submitted while an investigation is in progress may be placed on hold until the investigation is concluded.

All bonuses and promotions offered by W88 Info — including welcome bonuses, reload bonuses, weekly rebates, odds boosts, and any other special promotions — are subject to the specific terms and conditions stated alongside each respective promotion.

General terms that apply to all bonuses at W88 Info:

• Rollover (turnover) requirements: Every bonus carries a rollover requirement that must be fulfilled before the bonus balance or any winnings derived from it can be withdrawn. Rollover requirements typically range from 5x to 30x, depending on the type of bonus.
• One bonus per promotion: Each promotion may only be claimed once per account, per household, per device, or per IP address.
• Valid period: Unused bonuses or unfulfilled rollover requirements within the specified valid period will automatically expire and be forfeited.
• Bonus abuse prohibition: Any strategy specifically designed to exploit bonus terms (commonly known as "bonus abuse") is strictly prohibited and may result in the cancellation of all bonuses and account closure.
• Right to amend: W88 Info reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.

For more information about any active promotions at W88 Info, please check the Promotions section in your account or contact our support team via live chat.

All bets placed at W88 Info is final once confirmed. You are responsible for ensuring all details on your betting slip are correct before confirming. W88 Info is not liable for betting errors made by members.

Specific rules that apply to Sports Betting on W88 Info:

• All Sports Betting outcomes are determined based on official results announced by the relevant sporting body (e.g., the Football Association of Malaysia for the Super League, the BWF for badminton).
• If a sporting event is cancelled or postponed by more than 24 hours from its original scheduled time, all related bets will be voided and stakes fully refunded.
• For live betting, odds may change at any time. Bets confirmed at a specific set of odds will not be affected by any odds changes after confirmation.
• The Cash Out feature allows you to settle your bet before the event ends at the current value offered by W88 Info. The Cash Out value may be lower or higher than the original stake depending on the current state of the event.
• For casino games and slots, all outcomes are generated by a certified and independently audited Random Number Generator (RNG) system. All games are fair and cannot be manipulated.

To protect the integrity of the platform and safeguard all members who play fairly, W88 Info sets out a list of strictly prohibited conduct. Any violation may result in disciplinary action, including a warning, temporary account suspension, or permanent account closure.

Prohibited conduct at W88 Info including but not limited to:

• Using automated software, bots, or scripts to place bets or access the platform without authorisation.
• Colluding with other players to manipulate game outcomes or exploit the betting system.
• Committing credit card fraud, initiating unauthorised chargebacks, or engaging in any form of financial fraud.
• Owning or using multiple accounts.
• Abusing bonuses or promotions through hedging strategies designed to generate risk-free profits.
• Attempting to hack, disrupt, or compromise the security of W88 Info's systems and infrastructure.
• Using your account to process financial transactions on behalf of third parties (money laundering).
• Providing false or misleading information during registration or in any communication with W88 Info.

W88 Info employs a sophisticated fraud detection system that continuously monitors all account activity. If suspicious behaviour is detected, we reserve the right to suspend the account and withhold withdrawals while an investigation is carried out.

W88 Info reserves the right to suspend or close any member account at any time for the following reasons:

• Violation of any of the terms and conditions set out in this document.
• Suspected fraud, money laundering, or any other illegal activity.
• Failure to provide the requested identity verification documents within the specified timeframe.
• Requests by legal authorities or enforcement agencies.
• Accounts that have been inactive for more than 12 consecutive months.

You may also close your account W88 Info yourself at any time by contacting our support team. Any valid account balance (not subject to any ongoing investigation) will be returned to you once all outstanding rollover requirements have been met. Accounts closed at your own request may be reopened by contacting the support team, subject to a review by W88 Info.

W88 Info provides the betting platform on an "as is" basis and makes no guarantees of uninterrupted availability. Our platform may experience temporary downtime due to maintenance, technical issues, or circumstances beyond our control.

W88 Info liability limit:

• W88 Info is not liable for any losses arising from system outages, internet connectivity failures, or issues with the user's device.
• In the event of a technical error affecting game outcomes or odds, W88 Info reserves the right to void the relevant bet and refund the wagered amount.
• W88 Info is not liable for any financial losses incurred by members as a result of their own betting decisions.
• Information about teams, odds, statistics, or any other data available on the platform is for reference purposes only and does not constitute a guarantee of outcomes.

W88 Info takes the protection of all members' personal data seriously. All personal information collected during registration and platform use is processed in accordance with our Privacy Policy, which adheres to internationally recognised data protection principles.

In summary, our commitment to your privacy at W88 Info:

• Your personal data is protected by 256-bit SSL encryption at all times.
• We do not sell or rent members' personal data to any third party for marketing purposes.
• Data is only shared with service providers working with us (such as payment processors) and only to the extent necessary to deliver our services.
• You have the right to access, correct, or request the deletion of your personal data by contacting us at support@w88info.click.

For full details on how W88 Info collects, uses, and protects your personal data, please read Privacy Policy ours in full.